How DANA and QRIS Data Is Handled
Our Privacy Policy applies when you open an account, complete phone verification, sign in through a mobile browser, or use the cashier with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use account details to create access, match wallet status, identify payment references
-
1
and investigate a stalled receipt; we do not need your wallet PIN for these checks. Transaction records may include the selected rail, amount reference, time and account identifier, while we limit access to staff and service providers who need it for the requested operation. Cookies can
-
2
remember session settings and help us detect unusual sign-in activity. We retain records for the period needed for account support, security checks and legal duties, then remove or anonymise them where appropriate. Processing and account availability depends on local law, and this policy may apply differently
-
3
where local law permits a particular service.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.